Privacy policy
1. Operator and information we process
DRIPULSE (HK) LIMITED operates DripAI at global.dripulse.com. We process account email and name, workspace membership, verification and sign-in records, brand and website information, selected questions and markets, collection results, sources, reports, order status and credit usage so the service can operate.
Passwords are stored as salted hashes, not readable passwords. Necessary session cookies keep you signed in. Browser storage keeps preferences, purchase or recovery progress and limited campaign attribution such as UTM tags so registration can return you to your selected workflow. This customer flow does not install an advertising pixel.
2. Service providers and collection
Account verification and password-reset emails are sent through the configured Feishu mail service. Stripe hosts the payment form and processes test payment details; DripAI records payment identifiers, status and amounts, rather than storing full card numbers. Current test payments do not move real money.
For authorized real collection, the selected questions and relevant brand or market context are sent through the configured Ofox and Apito gateways for OpenAI, Grok, Gemini and Claude collection. The service stores returned answers, search sources and analysis so authorized users can inspect and export results. Do not submit personal or confidential data that is not needed for this purpose.
External providers may process information outside your country or region under their own rules. Deleting data from DripAI does not by itself prove that every external provider has deleted its separate records. Contact us before submitting data that requires a specific storage location or deletion commitment.
3. Retention, access and deletion
By the operator’s current configuration, original answers and analysis results are retained indefinitely with no automatic expiry, unless an applicable source restriction or a shorter project setting applies. This operational setting is not permission to retain unnecessary personal information forever. You can review and export permitted data and choose shorter retention settings where provided.
Workspace owners can request permanent deletion of a project or workspace in Settings. Access is blocked when the request is accepted; primary-storage deletion progress is shown separately. Deletion is not the same as archiving. Backups and external-provider records have separate lifecycles, and we do not promise instantaneous deletion of every copy.
For account information, corrections, access or deletion questions that cannot be handled in Settings, contact geo@seaseek.ai. We may need to verify that you control the account or workspace. Account, security and transaction records are managed separately from project answers; no unverified deletion deadline is promised here.
4. Policy status and contact
This policy describes the current test-stage implementation, not a compliance certification. Before live charging or materially changing the data flow, the operator must review the applicable terms and publish an updated notice. Send privacy questions to geo@seaseek.ai without including passwords or secret keys.